Duke Energy expanding service center in University Research Park

Duke Energy call center

Duke Energy customer service center

Duke Energy has started work on renovating and expanding its customer service center in University Research Park. Building permits totaling $14.4 million were issued recently to renovate 80,000 square feet of space and add 35,000 square feet of additional space.

The expanded and renovated space will provide a more collaborative environment for employees, Duke Energy spokesperson Meghan Miles told the Business Journal in a news report published last winter. About 500 people work in the center.

The URP customer service center is among six in Duke Energy’s multi-state service area.

Duke Energy’s presence in University Research Park continues to grow with employment growth and the company’s acquisition of property.

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